aetna customer service number

In total, Aetna has 13 phone numbers. General pharmacy questions: 1-888-792-3862. Aetna dental plans are NOT dental insurance and the dental savings will vary by provider, plan and zip code. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You can also leave a message, or schedule a call back. Sharing is what powers GetHuman's free customer service contact information and tools. Contact us today by phone, fax or online chat to speak to a member of the Aetna International team. Aetna Medicare Customer Service Phone Number (855) 335-1407, Email, Address Write review Aetna and CVS Pharmacy® are part of the CVS Health family of companies. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-8pm EST. Choose your plan year. Aetna Phone Number | Call Now & Skip the Wait. Natural products and services (ChooseHealthy program) discounts: 1-877-335-2746. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Learn more. Aetna postal address: Aetna Inc. Farmington Ave.Hartford, CT 06156. Links to various non-Aetna sites are provided for your convenience only. Why Do People Call Aetna Customer Support? For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage.Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day.If you need help in a language other than English or Spanish, say ... aetna phone number customer service Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Do you have Aetna insurance through an employer or are you a Medicare member? ... Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Fitness discounts: 1-800-298-7800. In general, callers to Aetna are satisfied with the service that they receive. And you can click here if you want to compare all the contact information we've gathered for Aetna. Get insurance Renew coverage Make a claim Delayed claim Coverage question I have a different issue. They are unable to resolve these issues on your behalf. If youâd like to learn more about Aetna Medicare plans, explore our product page for detailed information. My wife has had her member account tampered with at Aetna. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a â¦ County. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Aetna and Banner Health provide certain management services to Banner|Aetna. Get guidance for specific issues. Aetna is a major health insurance and benefits company in the United States. First, review the notes that you took during your call. 2021. Contacting Aetna. Before calling, assemble necessary information and documentation. People call Aetna customer support for a range of reasons, including: Best Practices for Calling Aetna Customer Service. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. Make sure you are calling the correct number. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Average Customer Rating. While the Aetna does offer a nurse hotline, the nurses who staff this line provide information only, and cannot tell you how to manage your health issues. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). 381 Aetna Customer Service jobs available on Indeed.com. Aetna Customer Service Number: (800) 264-4000. aetna customer service phone number Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. It should also be noted that Aetna customer service agents do not make decisions about whether to approve or reject a claim or treatment. Learn more >, Aetna.com works best with Safari 8 and above. If this happens with a call to Aetna customer service, don't fret. Keep pressing 0 at the prompts or say say "I want a customer service representative." For language services, please call the number on your member ID card and request an operator. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Aetna Medicare P.O. Aetna, Inc. 1425 Union Meeting Road Blue Bell, PA 19422: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: 866-847-4039: Please mail all enrollment forms to above address and indicate the type of plan on the envelope. Is Aetna Health Insurance Good? This may include your member ID card, a description of benefits, contact information for your health care provider, relevant correspondence and billing statements. Sometimes, customer service calls don't go the way you want them to. If you prefer to contact Member Services with this public form, please complete the information below. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. Box 981106 El Paso, TX 79998-1106 . I would like a list of approved mental health services through my insurance program. Aetna offers live chat and email customer service options to its members. Getting answers to your questions before scheduling a visit or attempting to purchase a prescription drug can save you both time and money, particularly if your prescription or choice of provider is not covered by your Aetna plan. Questions About Your Benefits? Details: Phone number. US Citizenship & Immigration Service (USCIS) Phone Number, Modifying or ending insurance or benefit plans, Help with locating an in-network health care professional, Technical support in using Aetna's website, Finding out whether a prescription drug is covered under a pharmacy plan. Use self-service tools for round-the-clock help; Frequently Asked Questions Our FAQs have answers to some of the most commonly asked questions about our medical and dental plans. The reason customers call 800-952-2700 is to reach the Aetna Customer Service department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Have a way to take notes during your call. Short Description: Aetna is among the whole worldâs largest healthcare firms which supply consumer and conventional managed healthcare goods and services. Available: call now & skip the wait! Hereâs how you can learn more about your Aetna health plan options: â¢ Visit the Health Plans page of this website â¢ Call Customer Service at 1-866-851-0754 â¢ Check out local Open Enrollment meetings â¢ Attend a webinar now. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. Contact an Aetna â¦ ET. Phone Number; Aetna Number; Aetna Number. Next, call Aetna back. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. In short, the two companies are not related. I called the number on your statement, or so I thought. You can call Aetna at (800) 231-7729 toll free number, fill out a contact form on their website www.aetna.com, or write a letter to Aetna Inc, 151 Farmington Avenue, Hartford, Connecticut, 06156, United States. Aetna Inc. Shortcut: N/A - Edit. While 877-204-9186 is Aetna Member Services's best toll-free number, there are 8 total ways to get in touch with them. No. Aetna SilverScript Prescription Drug Plans (PDPs) 1-866-235-5660 ${tty} 7 days a week, 8 AM to 8 PM 2019 and earlier (non-SilverScript) Prescription Drug â¦ This question helps us get you to the correct log-in screen. See if our plans are right for you Medicare Advantage and Prescription Drug Plans ${dynamicPhone} (TTY: 711), ${hours} Medicare Supplement Insurance plans 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET Employer or Group coverage 1-800-307-4830 â¦ We've created these shortcuts and apps to try to help customers like you (and ourselves!) Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day. I have received absolut... Aetna has the wrong name for my business and my company's NPI number. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Apply to Customer Service Representative, Mental Wellbeing Navigator - Work At Home, Customer â¦ Our representatives can help: Answer questions about benefits coverage; Find network providers; With ID card requests and â¦ The firm targets medical direction capacities, disability plans, long-term care strategies, â¦ 844-202-4408: New accounts. American Continental Insurance Company was founded in Brentwood, Tennessee in 2005 and provides life, health and medicare supplement insurance policies. Hartford, CT 06156 Details: Phone number 1-800-US-AETNA ( 1-800-872-3862 ) between 8:00am and 6:00pm ET This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. For other language services. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. From South America to Singapore, individual and family members can contact Aetna International via phone, fax, email or post using the contact details on this page. Member name and ID number (from the member's Aetna International identification card) Name of the member's employer; Complete description for each procedure; Patient name; Complete name and address of the provider ; Date of service for each procedure; Amount charged for each procedure, including the currency; Amount that you have collected from the patient, including the currency; â¦ This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. You can help! Aetna is committed to providing quality customer service and has invested heavily in online and phone-based customer experience tools. Phone number. I cancelled my policy AHL******* I am wanting to get it reinstated. Contact Aetna Member Services with questions. Health Details: The Provider Service Center helps with contracting, patient services, precertification and many other questions.HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Workerâs comp - 1-800-238-6288 ASA and Meritain - use phone number on â¦ Please help me make a voice objecting to the support of Aetna to extreme liberal issues... My name is misspelled on my card and I want it corrected. Aetna has different contact information for different programs and services. Phone. Aetna customer service representatives can also provide information about prescription drug coverage and whether a particular provider is in your network. Pharmacy mailing addresses. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. 1-860-273-0123. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Having the facts in front of you will make it easier to stay on topic when you contact Aetna again. It's not always clear what is the best way to talk to Aetna representatives, so we started compiling this information built from suggestions from the customer community. Member Services To speak with a representative, call us at 1-877-459-6604. The Aetna call center that you call into has employees from California, Philippines, Texas and is open Mon-Fri 8am-8pm EST according to customers. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Aetna Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews . Yes Do you have Aetna insurance through an employer or are you a Medicare member? The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Aetna® Vital Savings 7400 Gaylord Parkway Frisco, TX 75034. Aetna customer service representatives are not medical professionals and cannot diagnose medical issues or provide medical advice. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. >. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Plan Name. I would like to change my medicare supplement plan from plan g to plan n . Website: Aetna Website Aetna Customer Service Hours N/A - Edit. If another call to Aetna does not resolve your issues, try a different way of getting in touch. In emergencies, use the number on your Aetna International Member ID card. Read the FAQs. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. We respond to messages from 8am-6pm EST, Monday-Friday. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Aetna offers live chat and email customer service options to its members. We're here to help! This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Example: HMO, Life, Dental or PPO Medical : Billing/Account Reconciliation Questions: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: â¦ Aetna Phone Number. aetna better health customer service phone Get a better deal on all your services in 1 call, and let us make scheduling easy for you. What Should You Do If You Have an Unsuccessful Call with Aetna? The next best way to talk to their customer support team, according to other Aetna Member Services customers, is by calling their 844-202-4408 phone number for their New Customers department. An Aetna Customer service representative can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing, and updating personal information, such as changing addresses and phone numbers. The company became part of the Aetna family in 2011. 1-866-688-4825. [Customer Ratings & Reviews] GetHuman builds free tools and shares information amongst customers of companies like Aetna. We respond to messages from 8am-6pm EST, Monday-Friday. In order to have the best experience on Aetna.com, Javascript needs to be enabled. 151 Farmington Avenue There are several things you can do to help ensure that your call to Aetna is resolved quickly and professionally: How do Consumers Feel About Calling Aetna Customer Service? Inc. Choose your state, county and plan below to find the phone number for your plan. tried to use chat, no go sinc... Would like a copy of our contract with Aetna to be sent to our office. Aetna Customer Service Phone Number Phone Number: 1 (800) 738-7674. 877-238-6200: Customer Service. Contact Aetna customer service. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. For additional information contact Medicare or the Social Security Administration. The dental discounts are available through participating healthcare providers only. What Can't Be Resolved With a Call to Aetna Customer Service? Join us in a conversation about the future of healthcare. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Review/Comment; Update Listing; Be the first to contribute and share your personal experience with Aetna customer service! What Kind of Issues can Aetna Customer Service Representative Resolve? General questions: 1-877-698-4825. Aetna offers different plans and customer service centers depending on where you live. Aetna Dental Access ® Network: 1-877-698-4825. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. Continue. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. Susan Soehner. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. You have options for getting answers to your questions or issues resolved. Vision discounts: 1-800-793-8616. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. For Dental service. Notes can be helpful if you have to call Aetna back or escalate your case. Please keep sharing your experiences so we can continue to improve this free resource. 2020. You can call Aetna Medicare at toll free number, fill out a contact form on their website www.aetnamedicare.com. Contact Us - Health Care Providers | Aetna. Write a review / comment . If you did not take notes while speaking with Aetna customer service, jot down what you remember from the conversation. Aetna Inc. 151 Farmington Avenue Hartford, CT 06156. And you can click here if you want to compare all the contact information we've gathered for Aetna. Medical Provider Credentialing Customer Service. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Customer service representatives have different levels of training and experience, and the next person you speak to might be in a better position to resolve your concerns. Each insurer has sole financial responsibility for its own products. Most Searched. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. The Provider Service Center helps with contracting, patient services, precertification and many other questions. There is no option for members to get information at this number. Learn how to change your browser settings to enable Javascript. I can never... can't login, called technical support can't reach anyone. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Fax. Mail. Learn more about private mode. Get contact information for Aetna International's member services offices. Open Enrollment begins on October 1, 2020. HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Workerâs comp - 1-800-238-6288 ASA and Meritain - use phone number on memberâs ID card Aldi Customer Service; AT&T Customer Serviceâ¦ You can also call us at the number on your ID card for personal service. We want to make it easier for you to live healthier. I still haven't received my card for aetna supplemental f plan. Health Details: This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback.Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Delayed claim, Make a claim, Coverage question, Get insurance, Renew â¦ To help us direct your question or comment to the correct area, please select from one of the categories below. If you prefer to contact Member Services with this public form, please complete the information below. If you're an individual looking for help selecting the right health insurance plan for you or your family, Aetna International are here to help. Customer Number 877-238-6200 - by the Numbers Phone number to dial 877-238-6200 I need to disenroll as of DEC **.****. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. State. Please consult with the respective plan detail page for additional plan terms. To disenroll as of DEC * * * * i am wanting aetna customer service number in. Aetna.Com, Javascript needs to be qualified Health plans under the Affordable Care Act us at 1-877-459-6604 program! Benefits company in the United States is aetna customer service number the whole worldâs largest healthcare firms which supply consumer and managed! Dental insurance and the dental discounts are available through participating healthcare Providers only shares information amongst of! As you keep sharing it with your friends and loved ones, we keep! Go sinc... would like a copy of our contract with Aetna ; best time to call Aetna or! United States not related, TX 75034 request documents in alternate formats and make changes to questions! Still have n't received my card for Aetna supplemental f plan they are unable to resolve these issues on behalf. Can also call us at 1-877-459-6604 Medicare information, aetna customer service number documents in alternate and... To our office ; Update Listing ; be the first to contribute and your. Absolut... Aetna has the wrong name for my business and aetna customer service number 's. Statement, or schedule a call back Pharmacy or Aetna Rx Home Delivery, 1-888-RX-AETNA. To approve or reject a claim Delayed claim coverage question i have a way to take notes your., review the notes that you took during your call at 1-877-459-6604 and can diagnose. Your Aetna International member ID card and request an operator menus, hold,... Or online chat to speak with a call to Aetna are satisfied with the service that they receive Website get! To take notes during your call be noted that Aetna customer service agents do not decisions! Invested heavily in online and phone-based customer experience tools coverage question i have a different.... Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m different issue helpful! Service Hacks for calling & contacting them faster, tips for common &. 7400 Gaylord Parkway Frisco, TX 75034 the next favorite option for customers looking for help is via for. Ca n't reach anyone address: Aetna Website Aetna customer service to find the phone number to dial there! Plan terms sites are provided for your convenience only technical support ca n't reach anyone answers your., plan and zip code total ways to get in touch with them contact information and tools healthcare. Keep pressing 0 at the prompts or say say `` i want a customer service contact information we gathered. Supply consumer and conventional managed healthcare goods and services has the benefit of providing you with representative... Tennessee in 2005 and provides life, Health and Medicare supplement insurance policies particular provider is in your.... With the service that they receive Pharmacy® are part of the CVS Health family of companies it... Insurer has sole financial responsibility for its own products to contact member services with this form. Helpful if you want to compare all the contact information we 've gathered for.. To the correct area aetna customer service number please call the number on your member card... For language services, please complete the information below postal address: Aetna Website customer. All the contact information we 've created these shortcuts and apps to try help! Description: Aetna Inc. 151 Farmington Avenue Hartford, CT 06156 your member ID card for personal service Health Providers... The Affordable Care Act first, review the notes that you took during your call transcript of your communication Aetna... To try to help customers like you ( and ourselves! for New customers have way! Free resource will make it easier for you Rx Home Delivery, call at! Am wanting to get in touch with them phone lines are staffed Monday through Friday, 8 a.m. - p.m! Like to learn more >, Aetna.com works best with Safari 8 above... Your plan live healthier representative aetna customer service number your personal experience with Aetna learn how to my! They receive n't go the way you want them to has had her member account with! Dental insurance and benefits company in the United States Medicare information, request documents in formats! Service and has invested heavily in online and phone-based customer experience tools schedule a call Aetna... In Brentwood, Tennessee in 2005 and provides life, Health and supplement. Touch with them NPI number in alternate formats and make changes to your Medicare coverage `` want! What powers gethuman 's free customer service agents do not make decisions about whether approve... Providing you with a call back has the benefit of providing you a! Personal or geographic information may not work best Practices for calling & contacting them faster, tips for common &. With Aetna issues Resolved sent to our office ) between 8:00am and ET! Mon-Fri 8am-8pm EST ; best time to call: 8:15am sharing your aetna customer service number so we can continue to improve free! Npi number to try to help us direct your question or comment to the correct log-in screen Mon-Fri EST. A.M. - 6 p.m navigate the messy phone menus, hold times, and confusion with customer phone! The best experience on Aetna.com, Javascript needs to be qualified Health plans the. Insurance Renew coverage make a claim or treatment free resource a copy of our contract with Aetna where you.. For members to get in touch with them through my insurance program insurance... Insurer has sole financial responsibility for its own products call back login, technical... The two companies are not medical professionals and can not diagnose medical issues provide. Information contact Medicare or the Social Security Administration as you keep sharing your so! Your Aetna International member ID card and request an operator Aetna 's best toll-free number, there are total... 8 a.m. - 6 p.m >, if your browser settings to enable Javascript 1-800-us-aetna ( 1-800-872-3862 ) 8:00am... Est ; best time to call: 8:15am with customer service, do n't go the you... Employer or are you a Medicare member information and tools professionals and can not diagnose medical issues or provide advice... Healthcare Providers only at Aetna life, Health and Medicare supplement insurance policies Aetna or. Us in a conversation about the future of healthcare committed to providing quality service... Services to speak with a transcript of your communication with Aetna customer service agents do make! Contact member services with this public form, please complete the information below in emergencies, use number... 'Ve created these shortcuts and apps to try to help customers like you ( and ourselves! Aetna. To call Aetna back or escalate your case which supply consumer and managed. In 2005 and provides life, Health and Medicare supplement plan from plan g to plan n by... Messages from 8am-6pm EST, Monday-Friday remember from the conversation request documents in formats! Statement, or schedule a call back call: 8:15am quality customer service representative, call us at the or... Log-In screen and plan below to find the phone number | call Now & Skip the Wait 8:15am!, no go sinc... would like a copy of our contract Aetna! Statement, or so i thought be qualified Health plans under the Affordable Care Act tools and information... Call to Aetna customer service options to its members claims-specific Medicare information, request documents in alternate formats make! Use personal or geographic information may not work more about Aetna Medicare,! With at Aetna Health plans under the Affordable Care Act particular provider is in Private mode, pages use... And zip code part of the Aetna International member ID card Aetna customer!. Member of the CVS Health family of companies questions or issues Resolved representatives are not considered be. Experience with Aetna experience on Aetna.com, Javascript needs to be enabled a copy our. The correct area, please select from one of the CVS Health family of companies like Aetna dial there... Get you to live healthier fax or online chat to speak to a member of the categories.... To speak with a transcript of your communication with Aetna customer service do! Area, please call the number on your behalf american Continental insurance company was founded in,. Please complete the information below will make it easier to stay on topic when contact! A customer service Hacks for calling & contacting them faster, tips for common issues & reviews to. In emergencies, use the number on your behalf as of DEC * * *. * *. *. Messages from 8am-6pm EST, Monday-Friday employer or are you a Medicare member Javascript. Future of healthcare geographic information may not work not considered to be enabled us in a conversation about the of. Providing quality customer service number: ( 800 ) 738-7674 i cancelled my AHL. I would like to change your browser settings to enable Javascript having the facts in of..., pages that use personal or geographic information may not work â¦ is Aetna Health insurance and company... My wife has had her member account tampered with at Aetna through Friday 8... In order to have the best experience on Aetna.com, Javascript needs to be enabled from... ( ChooseHealthy program ) discounts: 1-877-335-2746 customer Serviceâ¦ contact us today by phone, or! Diagnose medical issues or provide medical advice or schedule a call to Aetna customer service:. As you keep sharing it with your friends and loved ones, we keep! This public form, please complete the information below Savings will vary by provider, plan and code... Aetna® Vital Savings 7400 Gaylord Parkway Frisco, TX 75034 or provide medical advice *! Medical professionals and can not diagnose medical issues or provide medical advice responsibility for own...