Caller name: Said It Was Aetna Medicare. Aetna DMO ® and PPO grievance and appeals. Box 52444 Phoenix, AZ 85072-2444. Call us at the numbers listed below. California only: Aetna Dental P.O. Mail-order drug ordering address: All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … All states except California: Aetna Dental P.O. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Call the Pharmacy Help Line at 1-800-238-6279 Pharmacy Help Line. Links to various non-Aetna sites are provided for your convenience only. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Contact our licensed insurance agents to find Medicare coverage for your needs. Box 14597 Lexington, KY 40512-4597. MEDICAID. ET. ET, Saturday 7:00 a.m. – 9:30 p.m. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Box 14094 Lexington, KY 40512-4094. We’re here 24 hours a day, every day. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). Aetna Medicare PO Box 7762 London, KY 40742. Box 10462 Van Nuys, CA 91410 . Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). ET, and Sunday 8 a.m. – 6 p.m. Every year, Medicare evaluates plans based on a 5-star rating system. Do you need answers to questions about prescription drugs? Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Important: Medicare Compliance Program Requirements Due by December 31, 2020. Aetna pharmacy claims: Aetna Pharmacy Management P.O. Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Caller type: Unknown. Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. Aetna Medicare. Aetna Dental P.O. The call is free. All dental Medicare claims . Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address.